You can shop with Bonga Points until June 3rd

One of the things Safaricom came up with to help Kenyans live through the COVID-19 slowdown is to allow Kenyans shop or pay for goods and services via Lipa Na MPESA but by using Bonga Points, an offer that has seen more than 200,000 customers redeem more than 670 million points valued at KES 200 million.

Bonga for goods came as a big boost to the over 140,000 participating merchants at a period when business activities are suppressed.

Launched on 3rd April 2020, the initiative seeks to empower customers by handing them an extra cashflow to buy food and essential services by enhancing the value of Bonga Points by 50%, from 20 cents to 30 cents, as a way of cushioning Kenyans against the impact of the COVID-19 pandemic. The initiative also empowers customers to donate their Bonga Points to those in need as a show of goodwill.

“By extending the initiative for a second month, we want to further support our customers to tap into the value of their Bonga Points to assist those in need as sign of goodwill,” said Peter Ndegwa, Safaricom CEO.

Some of the top items accessed through Bonga Points include food, medicine, personal protective equipment, farm input and payment of utility bills, while more customers are also redeeming their points for mobile data as they spend more time online for work, education or entertainment.

Bonga For Good has also seen corporates donate their points to either employees or charity causes of their choice, showing an urgent necessity among individuals and families to access essential goods and services during this period.

See also  It’s time to get serious about user data

The Bonga loyalty scheme was introduced in 2007 with enrolled customers accumulating a point for every KES 10 spent on services on the Safaricom network.

To redeem or transfer points, customers should dial *126#. Customers can redeem as little as KES 1 via Lipa na Bonga at key merchants or transfer their points to those in need.

Odipo Riaga
Managing Editor at KachTech Media
Odipo Riaga on FacebookOdipo Riaga on Linkedin

You may also like...